Nov 20 2009
Software Companies – Create New Stream Of Income And Reduce Costs With Custom E-Learning Content.
As is generally known, the mid-sized software companies is the most volatile of the companies of such type. Because they don’t have the liquid current assets to take giant investments forward in the industry and because they need to persistently be in advance of the smaller software companies that are competing for their niche in the marketplace.
So, mid-sized software companies trying to find ways to create new flows of money into a business, that they can’t take advantage for work in collaboration with their cost-reduction initiative now.
Lowering training costs using custom e-learning content.
The first step to any well laid-out cost lessening programme is to halve the costs the organization currently incurs in order to get your mind round benefit potential from sheer cost savings. Previously we will draft what our standard budgeted cost item are…now we’re going to lower the costs associated with those categories by leveraging custom e-Learning content.
Take this sequence of actions: A mid-sized software company that develops intranet portal systems now employs 3 trainers that are onsite with clients for end-user training 3 days per engagement and they each average close to 50 engagements per year for a grand total of 150 days on the road per trainer or 450 days on the road collectively.
For these trainers, the onsite training program for the end-user customer may look something like the following: first day: Software introduction and primary functions; second day: functional use and administrative actions; third day: real-world functions and labs.
Lowering the costs: By leveraging custom e-Learning content, the company used in the above programme, can successfully reduce the onsite time required for each trainer, thereby reducing all costs associated with the training program across the board.
By using a professionally created, self-paced, custom e-Learning module to focus on the Software introduction and primary functions training that usually needs only one day – first day and then furnishing that learning module online to their final consumers at the time of purchase through an e-Learning Management System (LMS), this company could save travel time for all 3 trainers by 1 day per engagement. This would reduce travel time for each trainer by 50 days per year, or 150 days collectively during the year.
In addition the final consumers will already be up on the software package before the trainers ever set foot in the front door.
This will be useful to do:
Count up the costs associated with those 150 days of travel this considerable sum now is saved.
Enable the company’s trainers to perform more training engagements OR enable the company to reduce the number of in-house trainers it employs.
Reduce the costs associated with producing and publishing the sections of the xerocopy training manuals that deal with the Software introduction and primary functions training session that normally occurs in-person on Day 1 of the training engagement.
Reducing each trainers travel schedule by 1 day is good, but it isn’t good enough. Software companies employing this cost sparing method should take the lead to intensify their end-user customer’s experience. They need to make sure that their ultimate recipients are learning what they need to know to guarantee, that time isn’t being wasted covering the same topics when the trainer visits the customer site in-person.
To do this, the software company needs to look at how they plan to deliver the online training to their ultimate recipients.
They will want to make sure that the final consumers can trace and control the online training portion of their sessions, whether it is self-paced custom e-Learning content or real-time online trainer/student collaboration. Selecting this delivery platform can be not easy but it should contain the following basic functions:
1. Student Knowledge Assessments
2. Student Success and Progress Tracking
3. Real-Time Interactivity
4. Self-Paced Learning Delivery
By selecting a delivery platform that addresses all four of these aspects of end-user customer training, the mid-sized software company can not only cut down their own costs but enhance their client/vendor relationship by delivering more than what is in usual practice expected or experienced in today’s software market. What’s the bottom line? The customer is content with their user’s performance and the value they received from the software company.
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